Privacy Policy

Privacy Policy

We're committed to respecting the privacy and personal data of our visitors at all times. This privacy policy sets out how we use and protect your information, including cookies.

This Privacy Policy governs the manner in which Made By Mums collects, uses, maintains and discloses information collected from users (each, a “User”) of the website (“Site”). This privacy policy applies to the Site and all products and services offered by Made By Mums.


Cookies aren’t just crunchy and sweet, they also help us to make our site the very best it can be for our visitors. When you use our site, certain functional cookies are set on your device, allowing us to do clever things like save the contents of your shopping basket, remember your preferences or even show you the products you’ve previously looked at.

None of these cookies are able to identify you individually, and no personal identifiable information is held within them. For this reason, we do not provide a direct mechanism to opt out within our site.

However, though we wouldn’t recommend it, it is possible to block all cookies using the settings of your browser. For more details, visit All About Cookies which provides resources on how to opt out. If you choose to do so, please bear in mind that site functionality may be impacted.

In addition to functional cookies, we use third party cookies to further enhance visitor experience for the long term. In particular, this includes Google Analytics and Facebook Pixel, which we use for site usage statistics, performance data and to target personalised content/ads on Google and Facebook affiliated platforms.

However, we fully respect the fact that many people prefer not to be tracked in this way, even anonymously. In recognition of this, and in accordance with your legal rights, we operate these on an ‘opt in’ basis. These cookies are therefore disabled until you click/tap the “Accept” option in the cookie notice popup that displays when you load our site.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, make a payment, register on the site, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name and email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

How we use collected information

Made By Mums may collect and use the User’s personal information for the following purposes:

  • To personalise user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site
    We may use feedback you provide to improve our products and services.
  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To administer a content, promotion, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails
    We may use the email address to respond to their enquiries, questions, and/or other requests.
  • To send purchase related emails
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Google Analytics and Google Ads Remarketing

Made By Mums uses Google Analytics and Google Ads Remarketing, which are web services provided by Google. The Google services also use cookies, to help the website analyse how you use the site, and enable remarketing of ads to previous site visitors. As previously stated, we use Google Analytics on an opt in basis, therefore the following information applies only to those who have done so.

The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Any data that Made By Mums collects will be used in accordance with this Privacy Policy and Google’s privacy policy.

You can opt out of Google Ads Remarketing by visiting

You can opt out of all third party cookie advertising by visiting

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Facebook Pixel

Facebook Pixel allows us to monitor website statistics, create marketing campaigns and track their performance on Facebook platforms. For those who have indicated their interest in our website by opting in, it is used for the purposes of marketing and reaching other individuals who demonstrate similar interests. These campaigns may include remarketing products that you’ve shown an interest in, or web/social content we believe will interest you.

Facebook also uses this data to improve their advertising and performance, the details of which can be found in their privacy policy.

Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We do not share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with others.

Third party websites

Users may find content on our Site that links to the sites and services of our clients, partners, suppliers, advertisers, and other third parties. We do not control the content or links that appear on these third party sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Made By Mums has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on 8th January 2021.