About Selling on #MadeByMums

Seller Information

What do I need in order to become a seller?

We’ve made setting up your shop on Made By Mums simple – in fact you can be all set and uploading products in under 10 minutes! During sign up, you’ll enter your basic shop name and details, and can further enhance your listing visibility from your dashboard when you’re done.

All you will require is a PayPal account in order for us to remit payment (ideally a PayPal Business Account which is not subject to monthly receiving limits). If you don’t have one, you can create one for free over on PayPal’s website.

Where can I sell from?

Currently Made By Mums is UK-only*, if that’s not you, we’re so sorry. But check back regularly as that’s something we’re looking to change as soon as we can!

* Includes the UK, Isle of Man and Channel Islands

Do I need to be a mum to sell on Made By Mums?

No! Made By Mums is a platform for mums, dads, grandparents, carers… all are welcome.

If you seek to use your passions to support your young family, mum, dad, grandparents, carers, then our community’s arms are open to you. Our site is for independent creative makers in this category – in signing up, we simply ask that you respect this spirit and ethos of our community.

How do I get paid?

Your payment will become eligible for processing once you have shipped the order (please remember to mark your order as ‘shipped’ in the ‘Orders’ section of your account dashboard!)

Payments are remitted to your PayPal account shortly after you’ve shipped the items. You can review your payments from within your shop’s dashboard, which is updated as soon as your payment is made to you.

What are the costs involved?

To help us achieve our mission to help parents and carers support their young families, we’re committed to keeping our costs to you as low as possible. Equally, what fees we do charge provide us with the means to invest in improving our platform for our community.

Our fees are intentionally transparent and simple – one low transaction commission fee, and only when your item is sold (so no account creation fees, no listing fees, no “PayPal fee” – yay!)

Sale fee: 10% of the gross value of the item sold (including shipping) + 35p

Gold* (currently FREE!):
Sale fee: 7.5% of the gross value of the item sold (including shipping) + 35p

*PROMO: Sellers signing up today receive a complimentary 1 year upgrade to receive a Gold level account. Don’t miss out – sign up, completely free, now to benefit!

What if I go on holiday or I want to freeze my shop?

Absolutely fine. You are able to put your shop into ‘vacation mode’ at any time by selecting this option in your dashboard’s settings. Please email/ message Jo if you want your shop’s basket disabled whilst you are in vacation mode otherwise orders may still be placed. Then when you return, simply switch vacation mode off again and away you go… it’s like you never left!